The Fabric Store

This is by far my favourite fabric shop in Melbourne. They have a beautiful selection and the staff have never been anything other than lovely and super helpful. I started sewing at the end of 2021 and visited a few shops as a total newbie. This was the first place where I didn't feel uncomfortable. Recently, I was looking for a particular fabric that wasn't in stock but Jessie (I believe that's her name) took my details and the next day I got a call offering to dispatch the fabric from their Sydney store. I had it 2 days later with no problems. I had to pay for the postage but it was worth it. I visited last week to buy a lace fabric and lining for an event and the person that helped was extremely nice. Even though it was almost closing time she took the time to help me find the right combination. She even helped me choose between colours that would look better on me. I have almost finished that garment and I couldn't be happier with how it looks. I spent less than $100 (for almost 3 meters of lace and lining) and the dress looks much more expensive than that. One more thing. Going into the store feels a bit therapeutic. Just browsing beautiful fabrics in a quiet space is awesome.

2nd visit to this store recently and same problem, the sales people are really unfriendly and condescending. My daughter had the same experience as another reviewer, of picking a fabric that is a stock item stored under the fabric you are allowed to touch. Put a sign up so your customers know or store it somewhere else. Woman rushed over to chide her, left me thinking I would rather shop online at other stores. Also, annoying that they have a heater on in the middle of the shop on a 22 degree day, with the door wide open. Things are poorly labelled, she couldn't tell me the percentage of cotton vs poly, and their visual merchandising is pretty bad.

(visited 16/6/22) I'm not sure who the staff member was who helped me but she was really great. I was showing her a costume a was looking for fabrics for and she was off looking for fabric. As an employee of a different fabric store this is what's great about fabric store employees, we see a chance to help and we are off looking for the perfect fabric. Will 100% consider ordering because I love the fabrics that I was shown. :))

Went today and was greeted by a lovely young woman who directed and assisted me buy some lovely printed linens for simple shirts for summer, fine printed silk for a dress and a stunning hide of leather to reupholster a stool with lots over for other 'projects' for the leftovers. Quality product, friendly service, fairly priced. It's going to be a sewing summer